We'd like to share a couple words with you regarding outage we have experienced on November 9. The outage has started 7:15am CET and lasted until around 8pm CET time.
It has affected major data centers of one of the biggest server hosting providers in Europe. Hundreds of thousands of servers were down due to this incident and majority of our EU servers were affected.
The official reason for the outage has been an electrical problem.
Our services are now fully operational and all applications are running properly. If you still experience any issues please don't hesitate contacting us. We'll help you resolve the incidents.
We are deeply sorry for the impact it had on you or your customers. We will do our best to prevent such outage in the future by improving availability of our infrastructure during similar outages.